Whats up stunning individuals. Right now I’m bringing you a candid (and cheeky!) story about two very completely different two panty purchasing experiences: Bloomers and Underoutfit. Since my final set of surgical procedures, I’ve placed on some weight and my physique has modified form. Nothing flawed with that, however my juicy, luscious booty now has a thoughts of its personal and retains attempting to devour my underwear.
And pay attention, I like a great insurgent second, however going commando throughout a exercise? Not for me.
So I went on a mission. I wished to seek out comfortable, boyshort panties that really keep in place—and ended up testing Bloomers and Underoufit. Spoiler: I made a couple of errors I don’t need you to repeat.
Mistake #1: I Didn’t Learn the Tremendous Print
In my pleasure to strive one thing new, I fully skipped checking the return and trade insurance policies for Bloomers and Underoutfit, a rookie transfer. Bloomers, specifically, has a coverage that made me want I’d been extra cautious. If you happen to’re contemplating purchasing with them, do your self a favor: learn the return guidelines first. Usually I’m meticulous about these things, however life has been chaos these days and I let it slide. Lesson discovered.
Mistake #2: I Didn’t Seek the advice of the Lingerie Oracle
Why I didn’t test The Lingerie Addict’s website first to see her evaluations on Bloomers and Underoutfit, I’ll by no means know. She’s mainly lingerie royalty. If anybody may’ve steered me towards the correct match, it’s Cora. Subsequent time, I’ll be consulting her knowledge earlier than hitting “add to cart.”
Bloomers Panties Expertise Overview
I first found Bloomers, an intimates model that prides itself on inclusivity, whereas trying to find underwear that really works with, not towards, my physique. What made me hit purchase wasn’t simply the beautiful packaging or dimension vary; it was this line from their website:
“The very fact is that over the course of your life, your hormones undergo completely different phases. These phases not solely form your reproductive well being, but in addition your physique form and the way you view your sexuality.”
That assertion stopped me in my tracks. Lastly, a model that will get it. Our our bodies shift by way of perimenopause, menopause, post-surgery, postpartum, and people adjustments need to be met with consolation, not compromise.
On high of that, I cherished studying that Bloomers offers again by donating underwear to girls in want by way of The Underwear Venture. That form of mission-driven method issues to me.
Bloomers Return Coverage
As I discussed earlier, I made the error of not studying the return coverage earlier than making my buy. If you happen to resolve to buy with Bloomers, please study from my expertise. I personally discover their return coverage unfriendly to clients. The requirement to postmark your return inside simply seven days feels unreasonably brief. Moreover, the 15% restocking charge utilized when returning 4 or extra gadgets comes throughout as unnecessarily punitive.
The above photographs are screenshots of Bloomers Refund and Change Coverage on their web site from Might 2025.
The Order
I positioned my order with Bloomers on Sunday, Might 4, and the model shipped rapidly. My bundle arrived by Might 8, 2025, which I appreciated.
Included with my order was a “free” black belt bag. I didn’t assume a lot of it, since when I need to put on a black belt bag, I at all times attain for my beloved Sourpuss Leda Competition Studded Gothic Hip Bag. It’s a constructed to final hipbag that I’ve had for almost a decade and it continues to be my go-to.
I determined to take a look at out a pair of the Bloomers Pantyloon Slip Shorts. Sadly, my delicate pores and skin did not agree with their lace. After solely a few hours of put on, I developed a rash between my thighs from the irritation.
To be honest, I don’t imagine this would occur to everybody. I know my pores and skin is notably reactive, so I chalk this up to a private sensitivity. I don’t blame Bloomers for the rash. What I do take situation with is their return coverage, which I don’t really feel is notably form to clients.
The Return
On Saturday Might 10, I contacted Bloomers to ask about returning the unopened gadgets. I heard again from the model on Monday Might 12, which is very cheap for a small firm.
In their response, they initially provided a free trade for their feather lace type as a substitute. I declined and clarified that I most well-liked a return. The consultant let me know that returns should be postmarked inside seven days of the return request, that means I wanted to ship my gadgets by Might 17. It felt dangerous that as a result of I contacted them on a Saturday with the return request, it needed to be postmarked by Friday, after I didn’t even hear from the corporate till Monday. Until I misunderstood their customer support on this level, nevertheless it didn’t appear seemingly, particularly contemplating the comply with up emails.
One of the colours I ordered, Dragon Fruit, was stated to be restricted version and closing sale. I was instructed that below regular circumstances it would not be eligible for return, however they would make a particular exception for me. I appreciated the gesture, although I was a bit confused since the coloration was nonetheless listed on their web site with out any point out of being restricted version or closing sale. That could have merely been a web site oversight.
As a result of I hadn’t but notified them that I’d mailed the return, I obtained a follow-up e-mail on Might 15 reminding me that I wanted to ship it out in order to obtain my refund.
Bloomers gives a pay as you go return label, however it comes at a price. They deduct $7 from your refund—so returns aren’t free. Bloomers did give an choice of mailing the product again with out utilizing their label, so you possibly can doubtlessly pay lower than the $7 to ship it again.
The Third Mistake
I packed up the field with the Bloomers panties, believing I had included all the gadgets I bought alongside with all the things else they had despatched me.
On Might 16, I dropped the bundle off at the UPS retailer and emailed Bloomers to let them know it was on the approach. I additionally shared that I was upset the merchandise didn’t work out for me.
At that level, I assumed the return course of was full and that the subsequent message I’d obtain would be affirmation of my refund.
Free Bag Challenge
On Might 19, Bloomers emailed me to let me know I wanted to return the “free” black belt bag. I was genuinely confused. I had believed I’d despatched all the things again, together with the “free” laundry luggage and that belt bag. Sadly, I hadn’t realized I missed it.
Their message defined that my refund was on maintain till they obtained the belt bag. They supplied one other $7 delivery label so I may ship it again. Alternatively, they stated I may be charged $13 for the “free” merchandise I by no means requested for, by no means wished, and had no choice to exclude from my order in the first place.
To be clear, Bloomers was refusing to course of my refund for the panties until I returned this belt bag—an merchandise I didn’t order and had no management over receiving. It wasn’t doable to take away it from my cart, and I had merely forgotten to embody it when returning all the things else.
I’m certain I’m not the solely individual who may overlook one thing like this, particularly when it’s an unsolicited present. So, I printed the second $7 delivery label, boxed up the belt bag, and despatched it again. I was positively annoyed to be paying delivery twice in order to full a return that felt far extra sophisticated and irritating than it wanted to be.
Remaining Ideas of Bloomers
Primarily based on my expertise, I can not advocate purchasing with Bloomers.
Whereas their merchandise are visually interesting and their messaging is inclusive, the actuality fell brief for me. The supplies did not agree with my delicate pores and skin, which I can perceive could not be the case for everybody. What’s more durable to overlook is the inflexible and customer-unfriendly return coverage.
Charging for return delivery is one factor, however holding a refund hostage over a so-known as “free” merchandise I by no means requested for, and had no choice to decline, left a dangerous style. The back-and-forth, the additional delivery prices, and the lack of flexibility made the course of irritating from begin to end.
At the time of writing, I nonetheless have not obtained my refund from Bloomers.
If you’re contemplating putting an order, I urge you to learn all the tremendous print and be ready for a return course of that places the burden squarely on the buyer.
Underoutfit Expertise Overview
Underoutfit was based by the behind-the-scenes specialists who helped form designs for main manufacturers like Victoria’s Secret, Spanx, Nike, Maidenform, Triumph, and Lululemon. The corporate presents itself with a transparent mission:
“To design bras that really feel nearly as good as they give the impression of being, made with the information and precision that solely many years of expertise can convey. No shortcuts, no compromises, and no middlemen telling us what girls ought to need.”
I genuinely respect Underoutfit’s style pedigree and their dedication to creating comfy, practical merchandise. Their boyshort design seemed precisely just like the form of underwear I’ve been trying to find, one thing that really stays put and provides full protection. That mixture of considerate design and expertise is what satisfied me to offer them a strive.
Underoutfit Return Coverage
The pictures under are of the Underoutfit return coverage as of Might 20, 2025 from their web site.
There’s an evening and day distinction to my eyes within the very client pleasant Underoutfit returns and refunds coverage.
The Order
I positioned my order for the Underoutfit Smoothing at Waist Boyshorts on Might 13, and the delivery was impressively quick, as my bundle arrived simply three days later on Might 16.
That identical day, I obtained a welcome e-mail from Underoutfit. One element that stood out to me is that they assign every buyer a devoted assist contact. Mine was Donna, who was out there to reply any product questions or provide assist. That private contact actually made the expertise really feel extra considerate and human.
I ordered each a dimension small and a dimension medium since I was between sizes. Whereas the small technically match, the medium was noticeably extra comfy. And the finest half? This type truly stays in place. No extra battling my booty attempting to eat my underwear. They’re comfy, flattering, and do precisely what I want them to do. Or so I believed.
The Downside
Whereas I used to be initially impressed with the match and luxury of Underoutfit, I rapidly observed one thing necessary was lacking. The underwear didn’t seem to have a 100% cotton gusset. I emailed Donna to ask for clarification, and she or he confirmed that the material was 65% nylon and 35% spandex, with a constant texture all through.
My coronary heart sank.
For me, a 100% cotton gusset is completely important. It performs a important position in sustaining good hygiene and helps scale back the chance of points equivalent to yeast infections. No matter how nicely a pair of underwear suits, I can not overlook this element.
I replied and defined that the shortage of a cotton gusset made the product unsuitable for me. The group responded with understanding and directed me to their returns portal. I accomplished the return course of with none problems.
Best Return Ever
Utilizing the Underoutfit returns portal was extremely easy. I simply entered my order quantity and zip code, answered a couple of fast questions, and I used to be executed.
To my shock, I obtained my refund the exact same day.
I additionally obtained an e-mail from Underoutfit that stated:
“We’ve obtained your return request. You don’t have to return your merchandise(s) to get your trade or refund. We encourage you to donate your flippantly used product or give it to an individual in want. We’ll situation your refund, present card, or trade as soon as we’ve processed your return.”
I used to be genuinely shocked, in the easiest way.
After the continued frustration with Bloomers, the expertise with Underoutfit was a breath of recent air. Their customer support was considerate, respectful, and environment friendly. I didn’t anticipate to be instructed to maintain or donate the gadgets, and I definitely didn’t anticipate such a quick refund. Most significantly, I felt revered as a buyer.
Whereas I used to be shocked to not need to return the underwear, I used to be additionally relieved. They resolved the problem rapidly and with out making me bounce by way of hoops.
And simply to be clear, as a result of my order was below $85, they didn’t refund the delivery fee of $3.99. I had no issues with this delivery fee not being refunded as a result of: a. it was fairly cheap and b. the model made the method buyer pleasant.
Remaining Ideas on Underoutfit
Though I select not to put on underwear with out a 100% cotton gusset, I wholeheartedly advocate Underoutfit based mostly on their excellent buyer service and hassle-free return course of. My expertise with the model was clean, respectful, and refreshingly customer-centered.
As a result of of that, I would completely contemplate buying different merchandise from Underoutfit in the future. A firm that treats its clients nicely is at all times price maintaining on your radar.
Bloomers and Underoutfit: A Buyer Service Actuality Examine
After interacting with each Bloomers and Underoutfit through e-mail, the distinction in buyer expertise may not have been extra stark.
With Bloomers, the communication felt strained. Whereas their tone was well mannered on the floor, there was an undercurrent of irritation at any time when I introduced up an situation. Their messages repeatedly emphasised that returns should be postmarked inside seven days or no refund would be issued. That language, although seemingly supposed to make clear coverage, got here throughout as inflexible and vaguely threatening. It felt much less like buyer care and extra like buyer containment.
In sharp distinction, Underoutfit made me really feel heard from the begin. I was assigned a actual individual to assist with questions, and each e-mail I obtained felt heat, skilled, and solution-targeted. When I introduced up my considerations about the gusset, they responded with empathy and supplied a return choice with out fuss. I was shocked and impressed when they processed my refund the identical day—with out requiring the product to be returned. That form of belief and customer-first angle is uncommon, and it made a lasting constructive impression.
Bloomers and Underoutfit actually gave me an evening and day expertise with their customer support. I vastly desire one to the opposite based mostly on my private experiences.
Different Underwear Woes
For 2 years I had nothing however constructive experiences with Feelingirl, however my luck ran out not too long ago after I ordered extra of their no underwire seamless on a regular basis bras. My order from April 30 arrived Might 5 and was lacking one merchandise. I allow them to know instantly. It’s now Might 20 and I’m nonetheless lacking the bra. The way it takes them nearly a month to right an issue, I don’t know. Most of my orders of their merchandise have been through Amazon, however I attempted ordering straight from them and had this situation. I’ll follow Amazon sooner or later or perhaps discover a completely different model.
What’s Subsequent: Spanx
The subsequent pair of panties I determined to strive in my search for the good match is the SPANX SPANXshape ExtraOrdinary Boyshort. Whereas the product itemizing on their web site does not point out a 100% cotton gusset, I reached out to their buyer service group prior to buy for clarification, in addition to hung out studying their returns coverage. Spanx confirmed that this type does, in truth, have a 100% cotton gusset.
I additionally steered to Spanx to add this info to their product pages and FAQ part, since I initially searched each areas earlier than resorting to e-mail. Their response was considerate and skilled:
“Your suggestion on itemizing this info extra clearly on each product pages and our FAQ is extremely precious, and I’ll make certain it will get handed alongside for overview.“
Visually, the Spanx SPANXshape ExtraOrdinary Boyshort seems very related to the Underoutfit design, however with the key distinction of together with the gusset I require. If the match lives up to my expectations, these may be the reply to my ongoing panty battle.
Fingers crossed that Spanx solves my points that Bloomers and Underoutfit had been unable to.
Bloomers and Underoutfit: Remaining Verdict
Bloomers and Underoutfit are two of the latest intimates manufacturers that I’ve bought from that I discovered alone, reasonably than asking a buddy for a suggestion.
If you are trying for full-protection, stay-put underwear and do not want a 100% cotton gusset, Underoutfit is completely price attempting. Their boyshort design didn’t bunch or get swallowed by my booty—and the buyer service was distinctive.
On the different hand, whereas Bloomers markets itself as body-constructive and inclusive, my expertise did not mirror that mission. Between the irritating lace, the complicated return coverage, and the insistence on sending again even a free merchandise, I walked away annoyed and upset.
Generally the greatest distinction between manufacturers is not simply the product, however how they deal with you when issues go flawed. Underoutfit dealt with it with grace. Bloomers did not. Between the 2, Bloomers and Underoutfit, which have you ever tried? Which do you favor? Have you ever tried Spanx?
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