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If you happen to’re right here since you’re searching for an genuine BetterHelp overview, you’ve come to the precise place. I’ve been utilizing BetterHelp as my supply of on-line remedy for the final two years, and I’ve a number of ideas. By the point I truly began on-line remedy, I used to be method overdue.
For years and years (since highschool!) I grappled with nervousness, stress, and durations of what my now therapist says is situational melancholy. It was mid-2020, and the pandemic had exacerbated all of my points (I wasn’t the one one—based on the WHO, the pandemic brought on a 25 p.c uptick in nervousness and melancholy in adults, worldwide).
Since in-person remedy wasn’t an possibility, I opted for on-line remedy and tried a pair completely different providers. It took three platforms and three therapists till I landed on a platform that felt actually proper for me, and that ended up being BetterHelp.
By the point I began BetterHelp, it was 2021. I had found out what I needed and what I didn’t in a remedy service. What I needed: The flexibility to decide on my very own therapist versus getting mechanically paired with one, one video session per week, and limitless chat skills with my therapist. Plus, and I’ll get into this extra beneath, the pricing and comfort of the platform is what actually bought me (together with discovering a therapist who actually obtained me—crucial!). I’ve been utilizing BetterHelp ever since, and may truthfully say it’s such a key a part of my self-care.
So, why did it take me so lengthy to begin remedy? The “State of Stigma” report, commissioned by BetterHelp and launched this month, truly solutions this. The examine reveals that 75% of the respondents (16,000 folks throughout 23 nations) imagine that remedy is essential for his or her well-being. Nonetheless, 60% say that stigma in opposition to remedy and psychological well being care discourages folks from getting the care they want.
The examine additionally discovered that there’s a giant hole between perception in psychological well being care and motion. Lots of of us acknowledge the significance of remedy, however nonetheless hesitate to hunt skilled assist, usually turning to private coping methods first, quite than remedy. And I noticed myself on this bucket: For years, I assumed a fitness center membership and anti-depression meds alone would assist me cope with my nervousness and melancholy, however including remedy to the combo has confirmed to be the step I wanted to take for a extra holistic remedy plan.
If opinions like this one can assist chip away on the present stigmas, then I’m glad to be doing my half.
BetterHelp Execs & Cons
Execs
- It’s handy
- Message your therapist anytime
- It’s simple to cancel your membership if you need
- If you happen to don’t like your therapist, you’ll be able to simply change
- It may be a extra inexpensive possibility for some folks
- FSA & HSA funds accepted
Cons
- Insurance coverage isn’t accepted
- Your therapist can’t prescribe medicine
- It doesn’t supply remedy for youngsters
What Is BetterHelp?
BetterHelp is a web based remedy service for particular person adults (though if you happen to’re searching for {couples} remedy or remedy in your teen, these are choices by way of their sub-brands, Regain and TeenCounseling) that’s designed to offer a extra handy and (for some) inexpensive different to conventional, in-person remedy. BetterHelp, which you’ll entry by way of desktop or cellular, matches you to a therapist whom you’ll be able to have common classes with through stay video or telephone calls (you even have the choice to stay chat together with your therapist). The platform additionally options group classes and a personal journal. BetterHelp therapists are all licensed, educated, and accredited, and are outfitted to assist customers handle a wide range of psychological well being situations together with nervousness, melancholy, PTSD, habit, and bipolar dysfunction, in addition to life’s numerous stresses corresponding to grief, loneliness, and trauma.
How Does BetterHelp Work?
Getting began on BetterHelp is seamless—which is so necessary, as a result of oftentimes, folks (like me!) keep away from remedy as a result of discovering the proper therapist could cause extra nervousness and frustration. Discovering a therapist close to me — not to mention a therapist who’s accepting new sufferers — is not any small feat.

Right here’s the way it works: After deciding on the “particular person” remedy possibility, you’re then prompted to fill out a questionnaire about your self (this features a sequence of questions, together with your gender, sexuality, spirituality/spiritual beliefs, age, relationship standing, why you’re in search of remedy, and what expectations you may have of your therapist—this may in all probability take you a pair minutes). Relying in your location and wishes, BetterHelp will then offer you your month-to-month fee. If you happen to select to maneuver ahead with it, you’ll be prompted in your cost data. As soon as the cost goes by way of, BetterHelp lets you already know that in as little as 48 hours, you’ll be matched with a therapist. I don’t bear in mind the precise time it took to match me with mine, however it didn’t take a full 24 hours.

The best way BetterHelp is about up is that you just’re initially matched with a therapist primarily based on that questionnaire you fill out to start with. Nonetheless, if you happen to do this route a few occasions and discover that the platform is simply not discovering the precise particular person for you, you are able to do what I did and “store” for a therapist by yourself, primarily based on their {qualifications}, bio, and availability. As an illustration, I knew I wanted a therapist who had numerous expertise with working with sufferers with nervousness and situational melancholy. I additionally wanted a therapist who’d be obtainable within the afternoon hours and/or weekends (yup—you’ll find a therapist who can meet with you on the weekend if weekdays are too powerful with work).
If you wish to select your personal therapist, you merely have to pick “Discover my therapist” which is positioned on the homepage.
BetterHelp vs. In-Individual Remedy
The obvious distinction between BetterHelp and in-person remedy is that BetterHelp is totally on-line and accessed by way of your laptop computer, telephone, or pill, whereas in-person remedy is, effectively, in particular person. With in-person remedy, it’s a must to bodily meet together with your therapist, and most frequently, you’re the one who chooses who you’ll be working with. BetterHelp, then again, matches you with a therapist primarily based in your wants and the therapists of their community, so it principally does the homework for you. BetterHelp additionally differs from many in-person therapists and packages in that it doesn’t settle for insurance coverage.
As for whether or not in-person remedy is best or worse than on-line remedy—that completely will depend on particular person desire. Because it’s utterly on-line and thru a platform, you get providers like a personal chatroom that you just probably wouldn’t get with a therapist. Listed here are just a few extra options BetterHelp offers that aren’t customary for an in-person therapist:
Reside video classes on desktop or within the cellular app
The usual BetterHelp plan contains one video session per week and asynchronous messaging (we’ll get to that in a second), however you may as well choose the upkeep plan (which incorporates asynchronous messaging, however just one video session per 30 days). I’ve the usual plan, so I get one stay session with my therapist per week, which works rather well for me. You should utilize your telephone to talk together with your therapist through a video name, or desktop, and the session lasts 45 minutes.
Reside telephone and chat classes
Reside telephone and chat classes are the identical as video classes within the sense that your therapist is obtainable to you for 45 minutes and responds in real-time. The one time I used a stay telephone session was after I was in Mexico on trip and didn’t have one of the best service. I haven’t used the stay chat operate, since I want to get some face-time with my therapist, however it’s a very nice possibility if you happen to’re somebody who will get harassed or anxious about speaking to folks “face-to-face” or on the telephone.
A discrete chat room
The second you’re paired together with your therapist, you can begin chatting with them in a discrete chat room — each on desktop or within the app you’ll be able to obtain (which I did, so I can chat with my therapist on the go). In my expertise, my therapist has all the time responded inside just a few hours, and even sooner if I inform her it’s an emergency. That is additionally the place your therapist will drop journaling prompts and a weekly wellness evaluation that principally asks the way you’re doing that week and form of units the tone in your subsequent session.
Group Courses
BetterHelp’s Courses aren’t one thing I’ve personally tried but, however my therapist really helpful it and advised me it’s actually useful for some folks. The characteristic is actually a web based, stay seminar you’ll be able to attend with other people. Some matters on my dashboard embody: Setting Boundaries: The Energy of the Door, Narcissistic Character Dysfunction: When Self-Love Is Not Love, and Understanding and Residing With Depressive Issues.

Journaling
The platform offers you with a completely personal journal that you should use if that helps you. My therapist will give me prompts that I can use, and if I need, I can share my journal entries along with her.
How you can Change Therapists on BetterHelp
The best way BetterHelp is about up is that you just’re initially matched with a therapist primarily based on that questionnaire you fill out to start with. Nonetheless, if you happen to do this route just a few occasions and discover that the platform is simply not discovering the precise particular person for you, you are able to do what I did and “store” for a therapist by yourself, primarily based on their {qualifications}, bio, and availability. As an illustration, I knew I wanted a therapist who had numerous expertise with working with sufferers with nervousness and situational melancholy. I additionally wanted a therapist who’d be obtainable within the afternoon hours and/or weekends (yup—you’ll find a therapist who can meet with you on the weekend if weekdays are too powerful with work).
If you wish to select your personal therapist, you merely have to pick “Discover my therapist” which is positioned on the homepage.
Is BetterHelp Value It?
On-line remedy wasn’t a direct success story for me. I didn’t match with the precise therapist instantly, and I ended up attempting just a few completely different platforms! So if you happen to’re in that boat, belief me, I get it. However as soon as I did match with my present therapist, I lastly understood why seemingly each particular person in LA swears by remedy (that is solely partially a joke). Right here’s what made BetterHelp value it for me:
1. It’s actually handy.
I work Monday by way of Friday from 7 a.m. to 4 p.m., so I actually wanted a therapist who might work later hours and even be obtainable on weekends. My therapist works afternoons to evenings, so there have been occasions I’ve had 6 p.m. classes along with her, and it really works for each of us. Since we’ve labored collectively so lengthy, she makes certain to avoid wasting later slots for me and is absolutely understanding if I message her and inform her I want to modify days as a result of I’m on deadline or have a last-minute work occasion I must go to.
And I actually love that it’s on-line. I often take the calls in my bed room the place I’m actually cozy, am cocooned in a blanket, have my mug of tea, and may put on my sweats. Remedy being utterly on-line takes the stress out of getting to drive someplace, which is a big plus for me. The occasions I’ve been on trip, I didn’t need to reschedule or miss any classes as a result of I referred to as by way of the app.
2. I like that you would be able to message your therapist at any time when.
I’m a giant texter. I’m in all probability extra communicative by way of textual content than I’m in particular person on calls. It’s my favourite technique to vent. So if I’m having a tough day or I’m feeling anxious, I’ll simply kind out my ideas within the chat room, and simply that alone is absolutely therapeutic. Inside a few hours, my therapist will reply again, often both with validation, questions, or strategies. I all the time really feel supported and seen.
3. It’s given me a wholesome outlet.
After I’m anxious or wired, my husband will get to listen to me compulsively catastrophize for hours and hours, and whereas having a associate who’s there for me and hears me out is wonderful (and I’m very grateful)—it helps to have knowledgeable who may also hear me out, and provides me the instruments I must cope with these fears and worries in a method that units me up for long-term success. It’s additionally simply good to have one other one that I can vent to!
4. For me, it’s a extra inexpensive possibility than conventional remedy.
Everybody’s entry to remedy appears to be like completely different. Some folks have insurance coverage that covers it utterly, some don’t. For a very long time, I didn’t have insurance coverage that absolutely lined psychological well being providers, so on-line remedy ended up being the extra inexpensive possibility. For full transparency, I pay $260 a month, which nets out to $65 a session (with all the opposite options and functionalities of the platform).
5. My therapist actually listens to me, and my psychological well being is best for it.
After working collectively for a few years, my therapist is aware of my background, my stressors, and on the whole, what’s been occurring in my life. Working along with her has been instrumental in serving to me handle my nervousness and determining what my triggers are and find out how to cope with them. An enormous “ah-ha” second was once we each realized I’m actually delicate to adjustments in my routine — a set schedule makes me really feel extra grounded and “in management.” Some main occasions in my life the previous couple of years embody transferring and beginning a brand new job, and my therapist helped me cope with the stress of each occasions by offering sensible workouts but in addition simply by listening and validating my emotions. She was additionally the one who advised me I probably have situational melancholy, and that medicine might assist (spoiler alert: it did!).
How A lot Is BetterHelp?
BetterHelp pricing will depend on therapist availability, the place you reside, and your private preferences, however on the whole subscriptions vary from $60 to $90 per week (so from $240 to $360 per 30 days). Whereas BetterHelp doesn’t settle for insurance coverage, it does present monetary help if you happen to qualify.
Plus, StyleCaster readers who’re new to BetterHelp get 25 p.c off their first month once they use code “stylecaster.”
Who Ought to Use BetterHelp
BetterHelp is nice for the one that desires remedy that’s tremendous handy, and a therapist who has the platform to reply to you constantly. And because it’s distant, it’s ultimate for folk who really feel extra comfy speaking to a therapist in their very own house versus another person’s workplace.
Who Shouldn’t Use BetterHelp
Like just about all issues on earth, not everybody advantages from on-line remedy. Individuals who want in-person communication might not get essentially the most out of a service like BetterHelp. Additionally in case you have a foul web connection, on-line remedy could possibly be troublesome.
FAQs
Some frequent questions on BetterHelp that we can assist reply.
Is BetterHelp legit?
BetterHelp *is* legit. You actually are paired with vetted, educated, and accredited psychologists who work with you in your psychological well being and offer you all kinds of assets and instruments so that you just’re capable of higher handle what made you enroll within the first place.
Does BetterHelp Take Insurance coverage?
BetterHelp doesn’t take insurance coverage — the platform does present monetary help if you happen to qualify, although.
Can BetterHelp Prescribe Treatment?
BetterHelp doesn’t prescribe medicine — you both have to search out one other service that particularly pairs you with a psychiatrist who has the power to prescribe you medicine by way of the platform, or make an appointment together with your medical supplier or psychiatrist.
How you can Cancel BetterHelp
Canceling BetterHelp is simple. You simply go to “My Account” or “Account Settings,” then choose “Fee Settings,” after which from there, “Cancel Membership.”
Are BetterHelp Therapists Licensed?
All BetterHelp therapists are licensed, educated, and accredited psychologists.
Does BetterHelp Have Psychiatrists?
BetterHelp doesn’t have any psychiatrists of their community.